Privacy Policy

This Privacy Policy explains how SueWholesale ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our Shopify store, website (www.suewholesaleshop.myshopify.com), or related services ("Services"). By accessing or using our Services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you in the following ways:

1.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, password, and billing/shipping address.
• Order Information: When placing an order, we collect payment details (e.g., credit card information, PayPal details), product preferences, and order history.
• Contact Information: When you contact us for support or inquiries, we collect your message content, email address, and any other details you provide.
• Subscription Information: If you subscribe to our newsletter or promotions, we collect your email address and preferences.

1.2 Information Collected Automatically

• Log Data: We automatically collect information about your device and browsing behavior, including IP address, browser type, operating system, referring/exit pages, and pages visited.
• Cookies and Similar Technologies: We use cookies, pixels, and web beacons to enhance your experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• Fulfilling Orders: Processing payments, shipping products, and managing returns/refunds.
• Account Management: Creating and maintaining your account, sending order confirmations, and providing customer support.
• Marketing and Promotions: Sending newsletters, special offers, and product updates (you may opt out at any time).
• Improving Our Services: Analyzing trends, enhancing user experience, and developing new products/services.
• Legal Compliance: Complying with applicable laws, regulations, and legal requests.

3. Sharing Your Information

We may share your personal information with the following third parties:

• Service Providers: Trusted partners who assist with payment processing, shipping, marketing, and technical support (e.g., Shopify, PayPal, UPS).
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets (your information will be subject to the new entity’s privacy policy).

4. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information in your account.
• Deletion: Request deletion of your personal information, subject to legal exceptions (e.g., order history for tax purposes).
• Opt-Out: Unsubscribe from marketing emails via the "Unsubscribe" link in our messages or by contacting us.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at support@suewholesale.com or via:

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, contact us immediately, and we will delete it.

7. International Data Transfers

Your information may be stored and processed in countries where our servers or service providers are located, including the United States. By using our Services, you consent to such transfers.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. Your continued use of our Services after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us: